Everyone there was really nice, took their time explaining what had to be done and most importantly, VERY HONEST!!! I worked mostly with Scott, who was great and even asked if I wanted him to hunt down a used part for my son's car since it would be a lot less expensive. He always kept me in the loop either by email, text or a phone call. Cars were ready on time and washed. We had them work on my husband's BMW and my son's Jeep. Planning on taking back my other BMW that needs some work. Extremely professional...would highly recommend them.